Privacy Policy

This Privacy Policy explains how Result Harvest Flood handles personal data on resultharvestflood.makeup in connection with professional development courses and related site services.

Policy guidance

This section introduces how personal information, user rights, and support pathways are addressed in the document below.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Contact Information

Email contact
Telephone contact
+27 71 390 6700
Postal address
8504 Touws St, Mfuleni, 7100
Privacy enquiries

Use the contact details below for questions about this policy or the handling of personal data.

01

How We Use Data

We use personal data to register and manage accounts, provide course access, process enquiries, send service messages, maintain records, improve site performance, monitor security, prevent misuse, and meet legal or administrative obligations. Where permitted, we may also use limited data for analytics and service troubleshooting.

We process data only for purposes connected to the site and its course services.
02

Service Providers

We may share personal data with hosting, analytics, payment, communications, security, and support providers that help operate the site and deliver courses. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their functions.
03

Legal Disclosures

We may disclose personal data where required to comply with law, court orders, lawful requests, or regulatory obligations. We may also share information to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of the site, our users, or others.

Disclosure to public authorities is limited to situations where a lawful basis exists.
User Rights

Your Rights

Subject to applicable law, you may ask to access, correct, or delete certain personal data, and you may object to or restrict some processing. Where processing is based on consent, you may withdraw that consent for future processing.

Available rights may depend on the nature of the data and the reason it is held.
Requests

Making a Request

To make a rights request, use the contact details in this policy and describe the information or action you are requesting. We will review the request, confirm any identity checks that are needed, and respond within a reasonable period under applicable law.

We may need to verify identity before acting on a request.
Data Retention

Retention

Personal data is retained for the period needed to provide services, maintain records, resolve disputes, meet legal obligations, and support security or audit needs. When data is no longer required, we delete it, anonymise it, or restrict it so it is no longer actively used.

We keep information only for as long as needed for the stated purpose or legal compliance.
Policy Updates

Policy Changes

If we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version will apply from the date it is posted unless a different effective date is stated.

We may revise this notice from time to time to reflect operational or legal changes.
01

Data We Collect

We may collect identifiers and contact details, course registration information, account credentials, payment-related records where needed, communications sent to us, and technical data such as device type, browser information, and usage logs. We also process information that helps us manage enrolment, deliver course access, support user accounts, and maintain site security.

The categories collected depend on how the site is used and which services are requested.
02

How We Collect Data

We receive data directly when you complete forms, create an account, enrol in a course, or contact us. We also collect information automatically through your use of the site, including cookies and similar technologies, and may receive limited information from payment, hosting, analytics, or support providers acting on our behalf.

Information comes from users, site activity, and service providers involved in operating the site.
03

Cookie Types

The site may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand how pages are used. Cookies may be session-based or persistent, depending on their purpose. We do not rely on cookies to collect more information than is reasonably needed for operation and improvement of the site.

We use a limited set of cookies suited to site operation and basic analytics.
04

Cookie Controls

You can usually block or delete cookies through your browser settings, and some devices or browsers allow you to manage tracking preferences. If you disable certain cookies, parts of the site may not function as intended, including saved preferences or session features.

Browser settings and cookie tools can be used to limit non-essential cookies.